The CEPU continues to be engaged with Telstra over the new payroll system introduced last year.
The CEPU and other Telstra unions met with Telstra for the second time this year to discuss progress on addressing the many problems that the new system has created.
These problems have included incorrect taxation deductions, over and under payments, incorrect penalty/overtime payments and annual leave loading errors.
Telstra advised in January that it was taking steps to develop customised payslips that would provide more information and be more user- friendly.
It is also developing a comprehensive policy that will cover the handling of over/under payments and will require Telstra to give prior notice to employees before it makes adjustments in these areas.
The CEPU will have input into this policy before it is finalised.
At the most recent meeting, the CEPU also raised the question of how sick leave and RDOs are recorded, following concerns raised by members about these issues.
Telstra has reported that the initiatives taken so far have led to a decline in the number of payroll queries and complaints they are receiving. However, the CEPU is still keen to hear from members about any difficulties they are still experiencing.
Members in this situation should contact their state branches and the information will then be fed back into the national-level discussions with Telstra.
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