The CEPU has condemned Telstra’s latest plans to cut 900 operations staff from its workforce during the next financial year.
Telstra’s decision to slash jobs will see approximately 1 in 16 skilled employees removed from supplying quality service to Telstra customers.
CEPU NSW Assistant Secretary Shane Murphy slammed the future job cuts which the union claims will severely impact on the level and quality of service to customers.
The CEPU has long argued before a number of public enquiries that continued job cuts in Telstra has led to a major deterioration in customer service standards and this is backed by the recent report from ACMA that Telstra had received 58,597 complaints from customers during the period July 2009 – December 2009.
Currently the union has not received the break up of numbers from Telstra on how many will be going in NSW and from what locations.
As soon as the CEPU has such information members will be informed.
The exact timing of the intended job cuts is not yet known by the CEPU other than it will occur sometime in the next financial year.
The CEPU needs information from members to help fight to protect members jobs. The information sought by the CEPU from members is any Temporary cable locations (including cable size and distance), Plastic bagged or Plastic wrapped joints location and size, Ring barked joint locations. Further the CEPU also needs specific information from members in teams where Telstra has employed new Telstra workers in the last 12 months or teams that have Excelior trainees performing work unsupervised or working without the direct supervision of another CT.
The information sought by the CEPU will help the union challenge the validity of any proposed redundancies when they arise and will assist in mounting possible legal challenges before Fair Work Australia.
Any information given to the CEPU will be treated with the strictest confidence.
For further enquiries or to provide confidential information on this matter, contact Branch Assistant Secretary Shane Murphy on (02) 9893 7822
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