Telecommunications

It is with regret that we inform members that negotiations between the Communication Workers Union (CWU) and Service Stream Limited (SSL) have now reached a critical impasse. Despite multiple rounds of bargaining and further attempts to shift their position, SSL continues to reject key claims that would deliver fair pay and conditions for CWU members. Their latest offer includes minor improvements,

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Three Australians have tragically lost their lives because they could not reach triple zero during Optus’ network outage. There is no greater failure for a telecommunications company than failing the public in their moment of greatest need. This tragedy must never be allowed to happen again. As part of the review into how this occurred, Optus must examine every aspect

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TelstraSuper has announced that it has signed a non-binding Memorandum of Understanding (MOU) with Aware Super to explore a potential merger between the two superannuation funds. The merger would bring together TelstraSuper and Aware Super creating a combined, profit-to-member, fund with approximately $228 billion in funds under management and servicing more than 1.3 million members. This proposed merger represents a

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The CWU remains engaged in the CFW Job Description (CJD) review in line with its original, agreed purpose: to modernise outdated language and update references to evolving technologies – not to reclassify or devalue the work our members perform. Unfortunately, Telstra’s current approach raises serious concerns. Rather than honouring the intent of the review, the company appears to be using

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The CWU has made significant progress in advocating to secure and enhance your terms and conditions of employment during the negotiations for the NBN Enterprise Agreement 2025–2028. We have reached an in-principle agreement on the following offer to be presented: 1. Wage Increases: 2. Enhanced Terms and Conditions: 3. Additional Commitments Secured by the CWU: Next Steps Based on feedback

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Your Union met with NBN yesterday for the first bargaining session of 2025, for a new NBN Enterprise Agreement (EBA). As anticipated late last year, the Union was eager to receive NBN’s pay proposal before moving forward with discussions. Yesterday, NBN presented its wage offer for the new agreement as follows: NBN justified its offer by referencing the current economic

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The consultation process for updating the Field Services Core Job Descriptions is progressing with increased momentum. Telstra’s information-gathering survey, which was sent out approximately two weeks ago, has received around 300 responses The data will continue to be refined and analysed and be used to verify the accuracy of the job descriptions within Field Services. Additionally, a Union survey will

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We are writing to update you on recent developments regarding the CFW Core Jobs Review, particularly in light of the recent Union victory in the Melbourne Magistrates Court concerning a classification dispute. As previously reported, the Union recently succeeded in a case against Telstra in the Melbourne Magistrates Court, where the Court found that Telstra had misclassified a member who was

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Bargaining for a new NBN Enterprise Agreement continued Thursday, 7th November. During the negotiations, the CWU presented the following claims: Additionally, the Union and bargaining representatives are still awaiting NBN’s formal response to the claims raised at the bargaining meeting held on 31st October. A reply is expected at the next bargaining session. Negotiations are ongoing, and the Union will

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Late last week, the Melbourne Magistrates Court delivered a judgment in a case initiated by your Union against Telstra regarding the misclassification of an employee. The court determined that the employee had been incorrectly classified at the CFW 4 level while performing duties more accurately aligned with CFW 5 responsibilities. The employee’s work included: The court concluded that these duties

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